Pay by cheque,
Canadian dollars only
Mail a Canadian-dollar cheque for your Rbcpay marketplace transaction and submit the cheque, draft or money order details for tracking and review.
CAD only
Transaction reference required
Trackable mailing recommended
Instrument review
Transaction record updated
Canadian dollars only accepted
Cheques, drafts and money orders must be payable in Canadian dollars (CAD). Do not send cash. Foreign-currency instruments are not accepted.
CAD
Accepted CAD payment instruments
Personal cheque
Drawn on the payer's Canadian-dollar account and signed by the account holder.
Cashier's cheque
Issued by a financial institution and payable to Rbcpay.com, Inc.
Certified cheque
Certified by the issuing financial institution with funds set aside.
Bank draft
Canadian-dollar bank draft purchased from a financial institution.
Money order
Canadian-dollar money order payable to Rbcpay.com, Inc.
All instruments must be issued in Canadian dollars, payable exactly to Rbcpay.com, Inc., and must include the Rbcpay transaction ID and payment reference.
⚠ Do not make a cheque, draft or money order payable to an individual. Do not leave the payee blank.
1
Confirm transaction
2
Prepare instrument
3
Add transaction reference
4
Make a copy
5
Mail with tracking
6
Submit instrument details
Transaction summary
EXAMPLE
Transaction ID RP-EXAMPLE-1042 | Payment reference PAY-2026-EXAMPLE | Amount due CAD $12,500.00 | Payment method Cheque, draft or money order | Status Awaiting instrument | Payment deadline 30 Sep 2026 |
The instrument amount, the payer name and the payment reference must match the transaction record.
What to verify before mailing
Personal cheque
- Payer name
- Current date
- Signature
- Sufficient funds
Cashier's cheque
- Issuing institution
- Payee
- Amount
- Issue date
Certified cheque
- Certification mark
- Payee
- Amount
- Issue date
Bank draft
- Issuing institution
- Payee
- Amount
- Draft number
Money order
- Issuer
- Payee
- Amount
- Serial number
Mail your instrument to
- Place the instrument in a secure envelope
- Include a printed copy of the transaction summary or cover note
- Write the transaction ID and payment reference on the memo line and the cover note
- Use a trackable postal or courier service
- Retain the tracking number and the mailing receipt
- Do not mail cash, original identification or unrelated documents
Include a cover note
Cover note, sample
- Payer name
- Transaction ID
- Payment reference
- Instrument type
- Amount (CAD)
- Instrument number
- Date mailed (YYYY-MM-DD)
- Carrier or postal service
- Tracking number
- Telephone
Submit your instrument details
Mask bank account information on uploaded copies where permitted, while keeping the payer name, instrument number, payee, amount, date and memo readable.
Where your payment stands
Instrument details submitted
Mailed, in transit
Instrument received
Instrument reviewed
Deposit processing
Payment confirmed
Delivery does not mean payment is complete. The transaction record is updated after the instrument is received, reviewed, deposited and confirmed according to the applicable processing requirements.
Avoid instrument payment delays
- Canadian dollars only
- Payee written exactly as Rbcpay.com, Inc.
- Exact amount
- Current date
- Signature present
- Transaction ID and payment reference in the memo
- Sufficient funds
- No alterations or correction fluid
- Trackable mailing
- Instrument details submitted online
- Keep original receipts
STOP
Mailing instructions changed?
- Do not mail a cheque, draft or money order to an individual
- Do not make the instrument payable to an individual
- Do not leave the payee blank
Rbcpay will not ask you to leave the payee blank or to make an instrument payable to an individual.
Important processing information
Processing times vary
Cheque, draft and money order processing times differ by institution.
Holds may apply
Holds or additional verification may be required before funds clear.
Items that can fail
Returned, stopped, stale-dated, altered, unsigned or insufficient-funds items may delay or invalidate the payment.
Mailing costs
Mailing and courier costs are the sender's responsibility.
Delivery is not release
Do not assume seller payment has been released merely because the instrument was delivered or deposited.
Release follows the terms
Funds release follows the transaction terms and buyer approval where applicable.
Instrument details submitted
Thank you. Your instrument details have been received.
Confirmation
CONF-EXAMPLE-8821
CONF-EXAMPLE-8821
Frequently asked questions
Which CAD payment instruments are accepted?
Personal cheques, cashier’s cheques, certified cheques, bank drafts and money orders, all issued in Canadian dollars and payable exactly to Rbcpay.com, Inc. Cash and foreign-currency instruments are not accepted.
Can I send a cashier's cheque?
Yes. It must be issued by a financial institution, payable to Rbcpay.com, Inc. in Canadian dollars, and it must carry the transaction ID and payment reference.
Can I send a certified cheque?
Yes. Check that the certification mark, the payee, the amount and the issue date are all present and legible before mailing, and keep a copy.
Can I send a bank draft?
Yes. Record the draft number and the issuing institution, and include the transaction ID and payment reference so the payment can be matched to your transaction.
Can I send a money order?
Yes. Record the serial number and the issuer, make it payable to Rbcpay.com, Inc. in Canadian dollars, and keep the receipt until the transaction is complete.
Can I send a personal cheque?
Yes, drawn on the payer’s Canadian-dollar account and signed by the account holder. Personal cheques may take longer to clear than certified instruments.
Mailing something valuable? Track it.
Use a trackable service, keep the receipt, and submit the instrument details online so the payment can be matched to your transaction as soon as it arrives.
Rbcpay.com, Inc. is a marketplace transaction platform and is not a bank or financial institution. Instrument acceptance, review, processing, confirmation and release depend on transaction terms, participant verification, applicable requirements and successful collection.