PRICING
Fees and commissions
Understand our fee structure and how commissions work. Every figure is shown to both parties before a transaction is funded, and who pays is something you decide between you.
Shown before funding
Buyer, seller or split
Broker commission supported
No chargeback fees
Itemised on every transaction
Before this page is published. The figures below match the fee calculator currently on the site. Confirm the escrow rate, the flat fees, any minimum fee and the international surcharge with Rbcpay, and update both this page and the calculator together so they can never disagree.
The principle
You see the fee before you commit, not after
The fee for a transaction is calculated and shown to both parties before it is funded. It appears on the transaction record, and it does not change once both sides have accepted the terms.
There is no monthly charge, no subscription and no listing fee. You are charged for a transaction only when there is a transaction.
What you are never charged for
- Creating an account
- Receiving your account number
- Inviting the other party to a transaction
- A transaction that is never funded
- Raising a dispute
- A chargeback, because there are none
What makes up the fee
Three components apply to every transaction. Two more apply only in specific circumstances.
| Escrow fee | 1.2% of the transaction amount | The main fee. It scales with the value of the transaction. |
| Processing fee | $250, flat | A fixed amount per transaction, regardless of value. |
| Document fee | $30, flat | A fixed amount covering the transaction record and documentation. |
| International surcharge | To be confirmed | Applies only where the transaction is cross-border or requires currency conversion. |
| Minimum escrow fee | To be confirmed | The smallest escrow fee that can apply, where a minimum is set. |
The escrow fee scales with the transaction, the processing and document fees do not. On a small transaction the flat components are proportionally larger. Use the calculator before you commit to a small deal.
A worked example
The same transaction, settled three ways. Only the fee split changes.
The transaction
| Transaction amount | $100,000.00 |
| Escrow fee, 1.2% | $1,200.00 |
| Processing fee | $250.00 |
| Document fee | $30.00 |
| Total fees | $1,480.00 |
Fees are the same in all three cases. What changes is who bears them.
Buyer pays
Buyer funds
$101,480.00
$101,480.00
Outcome
Seller receives $100,000.00
Seller receives $100,000.00
The buyer funds the amount plus the fees. The seller receives the full agreed price.
Seller pays
Buyer funds
$100,000.00
$100,000.00
Outcome
Seller receives $98,520.00
Seller receives $98,520.00
The buyer funds the agreed price. The fees come out of the seller’s proceeds.
Split evenly
Buyer funds
$100,740.00
$100,740.00
Outcome
Seller receives $99,260.00
Seller receives $99,260.00
Half the fees are added to what the buyer funds, half come out of the seller’s proceeds.
For brokers and agents
Commission is agreed up front and released with the sale
A broker sets their commission when the transaction is created. It is recorded on the transaction alongside the price and the fees, so both parties see it before they accept the terms.
When the buyer approves and funds are released, the commission is released at the same moment as the seller’s payment. There is nothing to invoice and nobody to chase after the deal has closed.
What a broker records
- The commission amount or percentage
- Whether it is paid by the buyer, the seller or split
- Written authority to act for the party they represent
- Who may change the terms, delivery or other conditions
- Any other fees they are disclosing in advance
A commission that is not recorded on the transaction before it is funded cannot be released with it.
When the fee is charged
1
Terms agreed
The fee is calculated and shown to both parties. Nothing is charged yet.
2
Transaction funded
The buyer funds the transaction. The fee is held with it.
3
Inspection
The buyer checks what arrived. Still nothing has been taken.
4
Approval and release
The fee is taken at release, alongside the seller's payment and any broker commission.
A transaction that is created but never funded is never charged. The fee follows the transaction, not the intention.
Currency and cross-border
Fees are calculated in the currency of the transaction. No conversion is applied by Rbcpay, so the figures you see are the figures in the currency you agreed.
- Agree the currency before the transaction is funded
- Record who bears any conversion cost at your own bank
- Sending and intermediary bank fees can reduce the amount received
- Make sure the intended net amount arrives, not the gross
Cancellations and refunds
What happens to the fee if a transaction does not complete depends on how far it went and on the terms both parties accepted.
- Created but never funded, nothing is charged
- Cancelled by agreement before delivery, handled under the terms
- Rejected after inspection, handled under the terms
- Completed and released, the fee has been taken
Set out what happens on cancellation while you are agreeing terms, not after something has gone wrong.
Fee questions
Who pays the fee?
The buyer, the seller, or both if it is split. It is agreed before the transaction is funded and recorded on the transaction, so neither party can change it afterwards.
Can the fee change after we have agreed?
No. The fee is calculated and shown before the transaction is funded, and it does not change once both parties have accepted the terms.
Is there a monthly charge or a subscription?
No. There is no monthly charge, no subscription and no listing fee. You are charged for a transaction only when there is one.
What if the transaction is cancelled?
A transaction that is created but never funded is never charged. Beyond that, what happens depends on how far the transaction progressed and on the terms both parties accepted, which is why cancellation should be covered while you are still agreeing terms.
How does a broker commission work?
The broker sets the commission when the transaction is created. It appears on the transaction for both parties to see before they accept, and it is released at the same moment as the seller’s payment.
Are there chargeback fees?
No, because there are no chargebacks. Once the buyer approves and funds are released, the payment is final and cannot be reversed.
Does the fee include my bank's charges?
No. Sending and intermediary bank fees, and any currency conversion your own bank applies, are separate and are set by the institutions involved rather than by Rbcpay.
Where can I see the exact fee for my transaction?
On the calculator before you commit, and on the transaction itself once it is created. Both show the same itemised figures.
Work out your fee before you commit
Enter the amount, choose who pays and see the exact figures for the buyer and the seller side by side.
Figures on this page are for guidance. The fee that applies to a transaction is the one shown on that transaction before it is funded. Fees, minimums and surcharges may vary by transaction type, currency and jurisdiction. Rbcpay is a marketplace transaction platform, not a bank, trustee or escrow agent.