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BUY WITH CONFIDENCE

Protection for
high-value purchases

Rbcpay provides a secure marketplace transaction process designed around clear terms, verified participants, documented delivery and buyer approval before release.
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How it works

Verified participants

Protected payment process

Transaction records

Buyer approval before release

A clear five-step transaction

1

Start and agree

Browse or initiate a transaction and agree on the item, price, delivery, inspection and release terms.

2

Submit funds

The buyer submits funds through Rbcpay's protected payment process.

3

Seller delivers

The seller ships with an approved carrier or completes the agreed service.

4

Inspect and verify

Track delivery, inspect the purchase and confirm it meets the transaction terms.

5

Approve and release

Buyer approval triggers funds release according to the agreement.

Funds are not released merely because an item ships.
Release follows the agreed transaction terms and buyer approval.

Transaction protection at every stage

Verified participants

Identity and account verification helps confirm who you are transacting with.

Complete transaction records

All terms, messages, documents and activity history are recorded inside Rbcpay.

Inspection periods

Built-in time to review goods or completed services before approval.

Approved carriers

Use approved carriers with trackable shipping and delivery evidence.

Fraud prevention

Monitoring, verification and suspicious-activity controls help protect your transaction.

Seller communication

Keep important transaction discussions documented.

Made for purchases that need more protection

Vehicles

Electronics

Merchandise

Domains

Professional services

Jewellery

Equipment

Other high-value purchases

Large and cross-border transactions

Define currency, shipping responsibilities, customs documents, taxes, inspection locations and release milestones before funds are submitted.
  • Clear transaction terms
  • Documented chain of custody
  • International carrier tracking
  • Milestone-based verification
  • Records for every party

If something does not go as agreed

1. Pause and report

Open a dispute before approving.

2. Provide evidence

Submit messages, tracking, inspection reports and supporting records.

3. Review and resolution

Rbcpay follows the documented dispute procedure and transaction terms.

⚠  Do not approve a transaction until you have completed your inspection.

Before you approve

  • Verify the exact item or completed service
  • Inspect condition, quantity and authenticity
  • Review tracking and delivery records
  • Confirm documents and serial numbers
  • Report discrepancies within the inspection period

Protect yourself from fraud

  • Communicate inside the transaction record
  • Never accept last-minute payment or delivery changes outside Rbcpay
  • Verify the seller and transaction details
  • Use approved trackable delivery
  • Contact support if instructions appear suspicious

Common questions

Funds are released after the buyer approves the transaction within the agreed inspection period. Shipping alone does not release funds, and neither does the passage of time on its own. Release follows the terms both parties accepted before the transaction was funded.
The inspection period is the window, agreed by both parties before payment, in which the buyer checks that what arrived matches what was agreed. Inspect condition, quantity, authenticity, serial numbers and any documents that were meant to travel with the item, and report anything that does not match before the window closes.
Do not approve. Open a dispute inside the transaction before the inspection period ends and submit your evidence, including tracking, photographs and any inspection report. The outcome follows the terms both parties accepted at the start.
Yes. For cross-border transactions, agree the currency, shipping responsibilities, customs documents, taxes, inspection location and release milestones before funds are submitted, so there is no ambiguity once the goods are in transit.
All terms, messages, documents and activity history are recorded inside the transaction. That record is what both parties and Rbcpay refer back to if anything is disputed, which is why every important discussion should happen inside it rather than by private message.

Start a secure marketplace transaction

Agree on the terms. Submit funds. Verify the purchase. Approve the transaction. Trigger funds release.
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Rbcpay is a marketplace transaction platform. Services, availability and transaction procedures may vary by jurisdiction and transaction type.